Draft for legal and operational approval. Prepared in the name of Valor Financial (Mauritius) Ltd. It is not in force and does not activate accounts, services or promotions. The specific conditions and controls described must be validated before publication and contracting.
Trade America is the trading name of Valor Financial (Mauritius) Ltd.
- Mauritius registration
- C121829
- FSC licence · Asset management
- C113012533
- Head office address
- 5th Floor, The CORE Building, No.62, ICT Avenue, Cybercity, Ebene, Mauritius
In this document 8 sections
01 Scope and beneficiary accounts
This policy sets proposed conditions for payments relating to services contracted with Valor Financial (Mauritius) Ltd. Receiving institution, beneficiary, currency, reference and provider must be shown in the authenticated environment before each deposit. Do not transfer to staff personal accounts, social-media contacts or unverified instructions. The corporate website does not process payments.
02 Methods and availability
PIX, Boleto and TED are the methods specified for the Trade America presentation; actual availability depends on country, account and contracted provider. Currencies, limits, charges, hours and estimated settlement time must be disclosed before confirmation. A logo does not guarantee universal availability, no fees, instant credit or local authorisation. A deposit must not be accepted before applicable conditions are confirmed.
03 Ownership and settlement
Payments must be traceable and consistent with verified ownership. Third-party payments require specific justification and checks and are not automatically accepted. A sending receipt is not proof of settlement. The Company may request proportionate documents for reconciliation and source of funds. Reference errors, reversals and returned payments must be recorded and communicated; correction does not authorise undisclosed penalties.
04 Requesting a withdrawal
Requests must use the account’s designated authenticated channel, a verified destination and security confirmation. Eligible amounts reflect settled cash, realised results, agreed charges and existing margin obligations. Non-withdrawable promotional credit is kept separate. The Company must disclose amount, currency, charges and estimated timing before confirmation and provide visibility of pending steps and completion.
05 Bonuses and own capital
Non-withdrawable status applies to the bonus and does not turn the client’s deposit into promotional credit. Returning available own capital must not depend on meeting trading volume for a bonus. If a withdrawal cancels the bonus, the rule and margin effect must be demonstrated before joining and confirming withdrawal. A new deposit must not be demanded to “unlock” a balance or pay an unsubstantiated tax.
06 Checks and delays
Withdrawal may require updated identification, ownership evidence, reconciliation or proportionate legal and fraud checks. Where permitted, the Company must explain the pending issue, request only what is needed and provide progress and an estimate. Review does not authorise indefinite retention or confiscation. Legal freezing orders and confidentiality duties may limit explanations. The client retains access to the complaints process.
07 Refunds, disputes and conversion
Duplicate, incorrect or unauthorised payments must be reported with available references and evidence. Where legally and technically possible, refunds follow the verified source; exceptions require justification and control. Trading loss does not automatically create a payment refund. This does not remove legal rights concerning unauthorised transactions, errors or service failures. Exchange rates and conversion charges must be identified, including differences affecting refunded amounts.
08 Data and operating conditions
Payment data must follow the privacy policy and be shared only with necessary recipients. Support must not request bank passwords, authentication codes or private keys. Actual banks, providers, fee schedules and processing times must be approved before this policy takes effect. This draft invents no processing time or fee exemption.
Official references
Sources consulted for this version. Check current texts and procedures before applying them.
Company contact
Valor Financial (Mauritius) Ltd
Trading name: Trade America